Small Multifamily Property Management in Palm Beach County

Frequently asked questions from multi-unit owners

Do you manage buildings with only 2 to 4 units?

Yes. Duplexes, triplexes and fourplexes make up most of Palm Beach County’s multifamily stock and most of the buildings we manage in this category. We also manage small apartment buildings of up to about 20 units.

Which cities in Palm Beach County do you cover?

All of them. Our largest multi-unit concentrations are in West Palm Beach, Lake Worth Beach and Riviera Beach, and we also manage buildings in Lantana, Boynton Beach, Delray Beach, Greenacres, Palm Springs, Lake Park and North Palm Beach. Our office is in Boca Raton and we also serve Broward and Miami-Dade counties.

What does it cost?

Management fees are set out in a written agreement and depend on the building’s size and condition. Ask for a proposal and you will have exact numbers for your property, not a range. There is no charge for the rent analysis.

What is included in the management fee, and what is extra?

Your agreement lists exactly what is included, typically rent collection, tenant communication, maintenance coordination, inspections, accounting and the owner portal. Leasing a vacant unit and repairs by outside vendors are itemized separately so you always see what you are paying for.

How quickly can you start?

Once the agreement is signed, onboarding usually takes days, not weeks. Tenant notices, portal setup and the first inspection happen in the first two weeks.

Can you take over a building that already has tenants?

Yes. We review the existing leases, honor their terms, introduce ourselves to each tenant in writing and move rent collection online. Tenants on month-to-month terms can be moved to a written lease when appropriate.

How do you screen tenants?

Every adult applicant goes through the same process: identity verification, income and employment verification, credit, eviction history and background checks, and prior landlord references, applied consistently and in line with fair housing law.

How and when do I get paid?

Rent is collected online, expenses are paid, and the balance is deposited to your account monthly with a statement showing every unit’s income and every expense. Year-end reporting is available in the portal for your accountant.

How are repairs handled and approved?

Tenants submit maintenance requests through their portal. Routine items up to the spending limit in your agreement are handled without delay. Anything above the limit comes to you with a quote before work starts. Emergencies that threaten the building or tenant safety are handled immediately and reported to you.

I live out of state. How does this work?

Everything runs through the owner portal and your dedicated manager. You approve repairs above your limit, review statements monthly and receive funds by direct deposit. Site visits, inspections, showings and vendor coordination happen locally.

Do you handle city rental registrations and inspections?

Yes. Several Palm Beach County cities require rental registration and periodic inspections for multi-unit buildings. We register the property, schedule inspections and handle any items the inspector flags.

What happens if a tenant stops paying?

We follow a consistent process: reminders, late fees per the lease, the required statutory notice, and if needed an eviction filed and coordinated with counsel. You are kept informed at each step, and the unit is re-leased to a screened tenant as soon as possession is recovered.

Can you just find tenants for my building without ongoing management?

Yes. We offer tenant placement only: marketing, showings, screening and lease signing for a one-time fee, after which you manage the tenancy yourself. Many owners start this way and move to full management later.

Can I cancel if I am not happy?

The agreement sets out the term and the notice required to end it. We would rather earn your business every month than lock you in; ask us about the terms before you sign.